Alle Erfahrungsberichte von Kay Schuster
Review Über: Flugladen
Umbuchung bei Flugladen
Hätte ich bloß vorher hier gelesen. Ticket kaufen geht ganz schnell und einfach, aber wehe, man möchte Umbuchen. Telefonnummern gibt es nicht (die aus dem Impressum ist "nicht vergeben") und der Chat ist grottenschlecht und hat keine Kompetenzen. Jedesmal nach den Fragen durch den Automaten kommt man an die Stelle, dass der Mitarbeiter "den Fall an die Fachabteilung" weiterleitet. Danach passiert über Stunden gar nichts!
Fazit: Flugladen - NIE wieder
Yes you have right! "Cheap is not sexy but to keep you money it is"- this is the real motto of Flugladen! I booked last year the flight from Germay to USA. When I wanted also to rebook my flight, the service never found a flight in any my proposed period (10 proposals in the suggestion period of next 12 months!!), and I wasted hours waiting on the chat and writting with some workers from India, China or Bangladesh, who invented different excuses just to rid of me! In the end I passed my flight, never solve reboking but they keep 1100 euros!
Flugladen is not reliable company and they earning money by tricking of people! NEVER BOOK ANYTHING BY FLUGLADEN! THEY DONT OFFER SUPPORT AND YOU WILL NOT SEE YOUR MONEY AGAIN! Agains this kind of company, we should loud speak and fight to shut down for protection of all us customers!