Alle Erfahrungsberichte von Arne Silbernagl
Review Über: TAP Air Portugal
TAP AIR Portugal: the 1st "no Service company!"
We could not complete our checkin because of wrong advice concerning CORONA-Test of the agent and could not get into the flight. This can happen, but after this, the frustration got worse:
the announced service hotlines (homepage TAP) in seldomly/purely reachable -> after 3x min in the line) and then forwarded to the "nirvana". Other service hot lines are deactivated , no personal contact at the airport MUC possibel (no office) - LH does the check in for TAP Portugal.
I mean: TAP as a company: just update your homepage and stop announcing services, that you do not provide... and to MUC-Airport and LH: review the quality of your business partners!